FunnelAmplified Solutions for Customer Success

Tools to move closed prospects to loyal fans

90% of your revenue is in Customer Success."
- Jason Lemkin

Losing clients post-sale provides a near unscalable obstacle. We all know the adage that it costs far less to keep and sell more to an existing client, than it does to acquire a new one. Being able to deliver ready-to-share information, that is relevant to your specific client, makes it easier foryour CSR/CSMs to execute on your Customer Success plan. Personalized BuyerHubs from FunnelAmplified not only empower your sales teams to engage with prospects at a deep, personal level, but ongoing customer communications can be leveraged through the same platform for CSR/CSM use.

41%
Percentage of executives focusing more acutely on improving the
customer experience
39%

Executives eliminating silos/developing shared metrics

38%

Improving demand sensing technologies

37%

Developing deeper linkages to customers

A recent Forbes Insights study conducted in late 2020 on behalf of a leading credit card company shows that there is clear understanding by many mid-level company executives that Customer Success not only improves the customer experience but is essential for growth. This effort must not operate in a silo and should complement sales efforts as they attempt to understand client interests and needs at a deeper level. FunnelAmplified speaks directly to this need. ContentHubs and BuyersHubs provide deep insight for sales, communication agility for customer success and actionable insight for add-on opportunities.

Customer Success is not Customer Service or Account Management

Customer Service and Account Management are reactive concepts. Reacting to client problems, reacting to new opportunities, reacting to requests for information. Customer Success is about being proactive. Think back to the last big-ticket item you purchased for your organization. Did you get the communications your expected afterwards? Not a customer satisfaction survey after delivery, but real communications that would continue to make your investment relevant to the industry and to your mission. How about SaaS providers? Sure, you are billing $x a month, but don’t you want to be able to grow that to $x plus 20% year over year? Customer Success is a core pillar of FunnelAmplified’s Content Amplification Platform™. Clients can not only be advised of relevant information about their purchases, but they can be kept up to date on new insights and opportunities that affect them, their use of your product and how you can grow together.

Customer Lifecycle Messaging made easy.

Focus on Social Media outreach as a pre-sales tool is abundant. Many companies, however, shift that focus to strictly email communications, and typically only for issues or to react to questions. A FunnelAmplified BuyerHub enables the continuity in messaging across the lifecycle. Intended for publicly shared information, BuyersHubs allow you to understand whether clients have seen and engaged with important information, such as upgrade notices, or new product announcements. Imagine the power of reaching out to a client, that we know has not seen vital new information, with a phone call. At scale this would be difficult without the unique insights that FunnelAmplified provides your Customer Success professionals.
  • BASIC

    $199/mo

    Plus $50 per Seat

  • Buyer Intent Dashboard
  • 1 Social Post Per Day Per Group
  • 2 Groups
  • 1 Campaign
  • Access To Mobile App
  • Access To Chrome

    Extension

  • Ability To Bulk Invite Team
  • Add Content Creators Only

    (not a seat)

  • In-App User Feedback
  • PREMIUM

    $499/mo

    Plus $50 per Seat

  • Buyer Intent Dashboard
  • Unlimited Social Posts
  • 5 Groups
  • 2 Campaigns
  • Unique Link Tracking
  • Access To Mobile App
  • Access To Chrome

    Extension

  • Ability To Bulk Invite Team
  • Add Content Creators Only

    (not a seat)

  • In-App User Feedback
  • PREMIUM

    $1000/mo

    Contact Us

  • Buyer Intent Dashboard
  • Unlimited Social Posts
  • Unlimited Groups
  • Unlimited Campaigns
  • Unique Link Tracking
  • Access To Mobile App
  • Access To Chrome

    Extension

  • Ability To Bulk Invite Team
  • Add Content Creators Only

    (not a seat)

  • In-App User Feedback

Ready to Know More about the Value of Building Digital Relationships?

The buying landscape has changed, and sales quotas are taking the hit. Learn how FunnelAmplified's relationship-building solutions can help you keep up with buying trends in the modern market.

















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  • BASIC

    $199/mo

    Plus $50 per Seat

  • Buyer Intent Dashboard
  • 1 Social Post Per Day Per Group
  • 2 Groups
  • 1 Campaign
  • Access To Mobile App
  • Access To Chrome

    Extension

  • Ability To Bulk Invite Team
  • Add Content Creators Only

    (not a seat)

  • In-App User Feedback
  • PREMIUM

    $499/mo

    Plus $50 per Seat

  • Buyer Intent Dashboard
  • Unlimited Social Posts
  • 5 Groups
  • 2 Campaigns
  • Unique Link Tracking
  • Access To Mobile App
  • Access To Chrome

    Extension

  • Ability To Bulk Invite Team
  • Add Content Creators Only

    (not a seat)

  • In-App User Feedback
  • PREMIUM

    $1000/mo

    Contact Us

  • Buyer Intent Dashboard
  • Unlimited Social Posts
  • Unlimited Groups
  • Unlimited Campaigns
  • Unique Link Tracking
  • Access To Mobile App
  • Access To Chrome

    Extension

  • Ability To Bulk Invite Team
  • Add Content Creators Only

    (not a seat)

  • In-App User Feedback
  • BASIC

    $199/mo

    Plus $50 per Seat

  • Buyer Intent Dashboard
  • 1 Social Post Per Day Per Group
  • 2 Groups
  • 1 Campaign
  • Access To Mobile App
  • Access To Chrome

    Extension

  • Ability To Bulk Invite Team
  • Add Content Creators Only

    (not a seat)

  • In-App User Feedback
  • PREMIUM

    $499/mo

    Plus $50 per Seat

  • Buyer Intent Dashboard
  • Unlimited Social Posts
  • 5 Groups
  • 2 Campaigns
  • Unique Link Tracking
  • Access To Mobile App
  • Access To Chrome

    Extension

  • Ability To Bulk Invite Team
  • Add Content Creators Only

    (not a seat)

  • In-App User Feedback
  • PREMIUM

    $1000/mo

    Contact Us

  • Buyer Intent Dashboard
  • Unlimited Social Posts
  • Unlimited Groups
  • Unlimited Campaigns
  • Unique Link Tracking
  • Access To Mobile App
  • Access To Chrome

    Extension

  • Ability To Bulk Invite Team
  • Add Content Creators Only

    (not a seat)

  • In-App User Feedback